Warranty Policy

Warranty Coverage

• Our products come with a limited lifetime warranty, starting from the confirmed receipt date.
• This warranty applies only to the original purchaser.

Repair & Replacement

• If your product has defects in materials or workmanship, we will repair or replace it free of charge.
• A proof of purchase (e.g., invoice) may be required for claims.
• If necessary, the product must be returned to our designated location for evaluation.

Exclusions

This warranty does not cover damages caused by:
❌ Improper installation, misuse, unauthorized repairs, or dismantling.
❌ Abnormal water pressure or impurities in water pipes.
❌ Rust due to lack of maintenance.
❌ Natural disasters (fire, floods, earthquakes, storms, etc.).

Scope of Policy

• Applies only to purchases from our official site and:
  Home Depot, Lowes, Overstock, Menards, Amazon, Wayfair, Walmart.
• For purchases from authorized resellers, please contact them directly.
  🚫 This policy excludes damages from accidents, misuse, or incorrect disassembly.

Policy Updates

• The latest Return, Refund & Warranty Policy is available on this page.
• We reserve the right to modify this policy at any time.
• Continued use of our website implies acceptance of any updates.

Need Help? Contact Us

📧 Email: info@grandjoyfaucet.com
📞 Toll-Free: +1 (888) 969-6880