- Description
- Installation-SFS1001
- Policy
- FAQs
About This Product
Featuring a 10 in. ceiling-mounted showerhead and a handheld shower, this system includes an all-in-one rough-in valve. It is an ideal solution for comfortable and reliable bathing, ensuring consistent warmth when toilets are flushed or appliances are running. The system provides 2 functions, shower head only or handheld shower only.
Highlights
• All‑in‑One Design, Easy Installation
Suitable for new or remodeled bathrooms, installation requires tile/fixture removal and re-piping, consult your plumber before purchase; the rough-in valve is included
• Dual‑Control Water Outlet
Effortlessly switch between the rainfall shower and handheld shower with a simple turn of the diverter knob. Enjoy two distinctive shower modes, one at a time, for a fully personalized bathing experience.
• Smart Thermostatic Control for Safety
Equipped with a built‑in pressure‑balancing valve cartridge that keeps water temperature within ±3.6°F (±1.7°C). Prevents sudden shifts caused by water pressure fluctuations — ensuring consistent comfort and safety for every shower.
• Ceiling‑Mounted Rainfall Shower Head
10" stainless steel rain shower delivers a soothing, spa‑like rainfall effect. Anti‑clog silicone nozzles make cleaning effortless. Offers 2.5 GPM flow rate with 360° rotation and 15° adjustable tilt for a fully immersive experience.
• Flexible Handheld Shower for Everyday Use
Made of durable stainless steel, the handheld shower combines comfort and efficiency with a 1.8 GPM water‑saving flow rate. Comes with a 59" kink‑resistant hose for ultimate maneuverability — ideal for rinsing, cleaning, or bathing children and pets.
• Premium Finishes for Any Bathroom Style
Available in multiple modern finishes — Matte Black, Brushed Gold, Brushed Nickel, and Polished Chrome. Sophisticated minimalist design complements a wide range of contemporary or classic bathroom décors.
• Compatible with U.S. Plumbing Standards
Features standard 1/2" NPT tapered threads for a secure, leak‑free connection. Fully compatible with most U.S. plumbing systems for hassle‑free installation.
• Reliable Customer Support
If any part is missing or damaged, our U.S.‑based customer service team is ready to provide prompt assistance — every time.
• Limited Lifetime Warranty
Backed by GRANDJOY’s lifetime quality guarantee for long‑term peace of mind.
• Certified Safety and Efficiency
Complies with CUPC, ASME, and CEC certifications, meeting stringent U.S. performance and water efficiency standards.
FAQS
1. Product Specifications
Q1: What materials are the showerheads and faucets made from?
A1: Our showerheads and faucets are primarily made from high-quality brass and stainless steel, ensuring durability and resistance to corrosion.
Q2: What is the flow rate of your showerheads?
A2: Our product flow rates vary depending on their usage: general showerheads have a flow rate of 2.5 gallons per minute (GPM), basin faucets are at 1.2 GPM, bathtub showers also have a flow rate of 2.5 GPM, and kitchen faucets operate at 1.8 GPM.
2. Installation Process
Q1: Do I need professional help to install my new showerhead or faucet?
A1: All our shower systems are suitable for new or remodeled bathrooms. Installation requires tile/fixture removal and re-piping, so we recommend consulting your plumber before purchase. Most accessory products can be self-installed.
Q2: Are all the necessary installation parts included with the product?
A2: Yes, our products come with all essential mounting hardware and instructions. Please ensure to check the package contents upon receipt.
3. Warranty and Support
Q1: Do your products come with a warranty?
A1: Yes, we offer a lifetime limited warranty on all our showerheads and faucets. We warrant our products to be free from defects in manufacturing, materials, and workmanship within the warranty period. We do not warranty damage that occurs from inappropriate use. Warranty is valid from the date of purchase to the original purchaser (consumer) only
Q2: How can I contact support if I encounter issues with my purchase?
A2: If you have any further questions or need additional support, please feel free to contact us at info@grandjoyfaucet.com or call our customer support team at 1-888-969-6880.
4.Thermostatic vs. Pressure Balance Valves
Q1: What is the difference between a thermostatic valve and a pressure balance valve?
A1:
Thermostatic Valve:
- Principle: Utilizes a temperature sensor to monitor the outlet water temperature and automatically adjusts the proportion of hot and cold water to maintain a consistent preset temperature.
- Function: Provides precise temperature control, ensuring stable water temperature even with pressure fluctuations. Simply set your ideal temperature once, and it will consistently maintain that setting until you choose to change it.
Pressure Balance Valve:
- Principle: Uses a sliding mechanism or piston to balance the pressure difference between hot and cold water, preventing sudden temperature changes due to pressure variations.
- Function: Prevents abrupt temperature shifts when water pressure is unstable but does not provide precise temperature control.
Q2: Which valve type is better for preventing scalding?
A2: Both valves offer scald protection, but a thermostatic valve provides more precise temperature control, making it superior for preventing scalding, especially in households with young children or elderly individuals.
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