- Description
- Installation
- Policy
- FAQs
About This Product
Elevate your daily shower into a spa-like retreat with the GRANDJOY 12 in. Rain Shower Head, thoughtfully crafted to deliver an indulgent full-body experience through its expansive 12 in. design and 144 expertly engineered nozzles. With adjustable angles offering 360° rotation and a 15° tilt, you can effortlessly tailor the water flow to suit your preferences, while the anti-clog nozzles and fingerprint-resistant finish ensure effortless maintenance and lasting elegance. Meticulously constructed from premium stainless steel and high-grade metal, this shower head boasts exceptional durability, resisting rust and corrosion for years of reliable use. Available in stunning finishes like Matte Black, Brushed Gold, and Brushed Nickel, it seamlessly complements any bathroom aesthetic. Certified by cUPC, ASME, and CEC, and designed with standard 1/2 in. tapered threads to meet top-tier American standards, it combines style with superior functionality. Backed by GRANDJOY's limited lifetime warranty and supported by 24/7 customer assistance, it's a dependable choice that prioritizes both luxury and peace of mind. Please note: this order includes the rain shower head only and does not include a shower arm.
Highlights
- 24/7 customer support: contact us anytime for quick assistance with any issues or concerns, including damaged or missing parts
- Backed by GRANDJOY's limited lifetime warranty
- 12 in. rain shower coverage: experience full-body coverage with a 12 in. head and 144 nozzles
- Adjustable angles with 360° rotation: easily direct water with 360° rotation and 15° tilt
- Anti-clog nozzles and fingerprint-resistant finish: keeps your shower head clean and sleek with easy maintenance
- Premium quality materials: made from durable stainless steel and high-grade metal, it's rust-resistant, corrosion-proof, and built to last
- Multiple finish options: available in matte black, brushed gold, and brushed nickel to match any bathroom style
- American standard: 1/2 in. tapered threads
- Certifications: cUPC, ASME, and CEC certified
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FAQS
1. Product Specifications
Q1: What materials are the showerheads and faucets made from?
A1: Our showerheads and faucets are primarily made from high-quality brass and stainless steel, ensuring durability and resistance to corrosion.
Q2: What is the flow rate of your showerheads?
A2: Our product flow rates vary depending on their usage: general showerheads have a flow rate of 2.5 gallons per minute (GPM), basin faucets are at 1.2 GPM, bathtub showers also have a flow rate of 2.5 GPM, and kitchen faucets operate at 1.8 GPM.
2. Installation Process
Q1: Do I need professional help to install my new showerhead or faucet?
A1: All our shower systems are suitable for new or remodeled bathrooms. Installation requires tile/fixture removal and re-piping, so we recommend consulting your plumber before purchase. Most accessory products can be self-installed.
Q2: Are all the necessary installation parts included with the product?
A2: Yes, our products come with all essential mounting hardware and instructions. Please ensure to check the package contents upon receipt.
3. Warranty and Support
Q1: Do your products come with a warranty?
A1: Yes, we offer a lifetime limited warranty on all our showerheads and faucets. We warrant our products to be free from defects in manufacturing, materials, and workmanship within the warranty period. We do not warranty damage that occurs from inappropriate use. Warranty is valid from the date of purchase to the original purchaser (consumer) only
Q2: How can I contact support if I encounter issues with my purchase?
A2: If you have any further questions or need additional support, please feel free to contact us at info@grandjoyfaucet.com or call our customer support team at 1-888-969-6880.
4.Thermostatic vs. Pressure Balance Valves
Q1: What is the difference between a thermostatic valve and a pressure balance valve?
A1:
Thermostatic Valve:
- Principle: Utilizes a temperature sensor to monitor the outlet water temperature and automatically adjusts the proportion of hot and cold water to maintain a consistent preset temperature.
- Function: Provides precise temperature control, ensuring stable water temperature even with pressure fluctuations. Simply set your ideal temperature once, and it will consistently maintain that setting until you choose to change it.
Pressure Balance Valve:
- Principle: Uses a sliding mechanism or piston to balance the pressure difference between hot and cold water, preventing sudden temperature changes due to pressure variations.
- Function: Prevents abrupt temperature shifts when water pressure is unstable but does not provide precise temperature control.
Q2: Which valve type is better for preventing scalding?
A2: Both valves offer scald protection, but a thermostatic valve provides more precise temperature control, making it superior for preventing scalding, especially in households with young children or elderly individuals.
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