- Description
- Installation
- Policy
- FAQs
About This Product
Upgrade your shower experience with this advanced thermostatic system, designed for newly remodeled bathrooms. Featuring a 12" adjustable rainfall head, dual shower capability for two users, and multiple spray modes, it delivers luxury and flexibility. The real-time LED temperature display, along with color-changing anti-scald alerts (Blue, Purple, Red), ensures safety and comfort for the whole family-no batteries required. A durable stainless steel handheld wand with a 59" hose adds convenience for kids, pets, and cleaning. Built to last, with universal NPT 1/2" connections and covered by a limited lifetime warranty, this set brings both innovation and reliability to your home.
Highlights
- Suitable for new or remodeled bathrooms. Installation requires tile/fixture removal and re-piping. Consult your plumber before purchase; the rough-in valve is included.
- 24/7 Customer Support: Contact us anytime for quick assistance with any issues or concerns, including damaged or missing parts.
- Backed by GRANDJOY's limited lifetime warranty.
- Constant Safe Temperature: Advanced thermostatic valve means no risk of sudden hot or cold surges.
- LED Temperature Display: See the precise water temperature in real time on the digital readout.
- Anti-Scald Color Alert: Water-powered LED instantly changes color by temperature-Blue (32-86°F), Purple (86-104°F), Red (104-122°F). No batteries or wiring needed, powered only by water flow.
- Multiple Shower Options: Switch between or combine rainfall, wall-mount, and handheld sprays.
- Adjustable Large Rainfall Head: 12-inch overhead shower head with 15° tilt adjustment for customized comfort.
- Dual Shower Heads for Two: Enjoy double rainfall heads-perfect for two people to shower together.
- Stainless Steel Handheld & 59" Hose: Durable, rust-resistant design with an extra-long hose for easy showering, pet washing, and tub cleaning.
- Universal Plumbing Fit: Standard NPT 1/2" connection fits U.S. bathroom setups.
- Certifications: cUPC, ASME, and CEC certified.
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FAQS
1. Product Specifications
Q1: What materials are the showerheads and faucets made from?
A1: Our showerheads and faucets are primarily made from high-quality brass and stainless steel, ensuring durability and resistance to corrosion.
Q2: What is the flow rate of your showerheads?
A2: Our product flow rates vary depending on their usage: general showerheads have a flow rate of 2.5 gallons per minute (GPM), basin faucets are at 1.2 GPM, bathtub showers also have a flow rate of 2.5 GPM, and kitchen faucets operate at 1.8 GPM.
2. Installation Process
Q1: Do I need professional help to install my new showerhead or faucet?
A1: All our shower systems are suitable for new or remodeled bathrooms. Installation requires tile/fixture removal and re-piping, so we recommend consulting your plumber before purchase. Most accessory products can be self-installed.
Q2: Are all the necessary installation parts included with the product?
A2: Yes, our products come with all essential mounting hardware and instructions. Please ensure to check the package contents upon receipt.
3. Warranty and Support
Q1: Do your products come with a warranty?
A1: Yes, we offer a lifetime limited warranty on all our showerheads and faucets. We warrant our products to be free from defects in manufacturing, materials, and workmanship within the warranty period. We do not warranty damage that occurs from inappropriate use. Warranty is valid from the date of purchase to the original purchaser (consumer) only
Q2: How can I contact support if I encounter issues with my purchase?
A2: If you have any further questions or need additional support, please feel free to contact us at info@grandjoyfaucet.com or call our customer support team at 1-888-969-6880.
4.Thermostatic vs. Pressure Balance Valves
Q1: What is the difference between a thermostatic valve and a pressure balance valve?
A1:
Thermostatic Valve:
- Principle: Utilizes a temperature sensor to monitor the outlet water temperature and automatically adjusts the proportion of hot and cold water to maintain a consistent preset temperature.
- Function: Provides precise temperature control, ensuring stable water temperature even with pressure fluctuations. Simply set your ideal temperature once, and it will consistently maintain that setting until you choose to change it.
Pressure Balance Valve:
- Principle: Uses a sliding mechanism or piston to balance the pressure difference between hot and cold water, preventing sudden temperature changes due to pressure variations.
- Function: Prevents abrupt temperature shifts when water pressure is unstable but does not provide precise temperature control.
Q2: Which valve type is better for preventing scalding?
A2: Both valves offer scald protection, but a thermostatic valve provides more precise temperature control, making it superior for preventing scalding, especially in households with young children or elderly individuals.
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