- Description
- Installation-SFS-1058
- Policy
- FAQs
For NEW & REMODELED Bathroom ONLY: Installation requires removal of tiles/existing fixtures and complete re-piping. Consult your plumber prior to purchase. A new valve is provided with our product.
Durable Construction: We utilize industrial-grade brass and SUS stainless steel fittings to provide a long-lasting shower system. The height adjustment part for the sliding bar is made of ABS.
Consistent & Safe Water Temperature: Included is a Pressure-Balanced Valve that guarantees consistent water temperature, keeping you safe from sudden changes—even when toilets flush or appliances run. An ideal solution for comfortable and reliable bathing!
American Standard: 1/2" NPT tapered threads
60 in. Extendable Handheld Shower: Our handheld shower features a sliding bar, and a 60-inch anti-tangle extendable hose for optimal flexibility and convenience
Anti-clog Silicone Nozzles: Wipe away mineral deposits with just a swipe of a finger
Choose Your Desired Water Pressures: Achieve a high-performance flow rate of or opt for water efficiency with a restrictor for a flow rate of 1.8 GPM. Customize your shower experience by choosing your preferred water pressure.
Lifetime Limited Warranty: Grandjoy Lifetime Limited Warranty. We warrant our products to be free from defects in manufacturing, materials, and workmanship within the warranty period. We do not warranty damage that occurs from inappropriate use. Warranty is valid from the date of purchase to the original purchaser (consumer) only.
Installation Guide: included instructions and installation videos provided by Grandjoy
FAQS
1. Product Specifications
Q1: What materials are the showerheads and faucets made from?
A1: Our showerheads and faucets are primarily made from high-quality brass and stainless steel, ensuring durability and resistance to corrosion.
Q2: What is the flow rate of your showerheads?
A2: Our product flow rates vary depending on their usage: general showerheads have a flow rate of 2.5 gallons per minute (GPM), basin faucets are at 1.2 GPM, bathtub showers also have a flow rate of 2.5 GPM, and kitchen faucets operate at 1.8 GPM.
2. Installation Process
Q1: Do I need professional help to install my new showerhead or faucet?
A1: All our shower systems are suitable for new or remodeled bathrooms. Installation requires tile/fixture removal and re-piping, so we recommend consulting your plumber before purchase. Most accessory products can be self-installed.
Q2: Are all the necessary installation parts included with the product?
A2: Yes, our products come with all essential mounting hardware and instructions. Please ensure to check the package contents upon receipt.
3. Warranty and Support
Q1: Do your products come with a warranty?
A1: Yes, we offer a lifetime limited warranty on all our showerheads and faucets. We warrant our products to be free from defects in manufacturing, materials, and workmanship within the warranty period. We do not warranty damage that occurs from inappropriate use. Warranty is valid from the date of purchase to the original purchaser (consumer) only
Q2: How can I contact support if I encounter issues with my purchase?
A2: If you have any further questions or need additional support, please feel free to contact us at info@grandjoyfaucet.com or call our customer support team at 1-888-969-6880.
4.Thermostatic vs. Pressure Balance Valves
Q1: What is the difference between a thermostatic valve and a pressure balance valve?
A1:
Thermostatic Valve:
- Principle: Utilizes a temperature sensor to monitor the outlet water temperature and automatically adjusts the proportion of hot and cold water to maintain a consistent preset temperature.
- Function: Provides precise temperature control, ensuring stable water temperature even with pressure fluctuations. Simply set your ideal temperature once, and it will consistently maintain that setting until you choose to change it.
Pressure Balance Valve:
- Principle: Uses a sliding mechanism or piston to balance the pressure difference between hot and cold water, preventing sudden temperature changes due to pressure variations.
- Function: Prevents abrupt temperature shifts when water pressure is unstable but does not provide precise temperature control.
Q2: Which valve type is better for preventing scalding?
A2: Both valves offer scald protection, but a thermostatic valve provides more precise temperature control, making it superior for preventing scalding, especially in households with young children or elderly individuals.
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